1. Who is collecting the information

As the leading independent asbestos management consultancy in UK with 20 years industry experience, Environtec sets the standards in asbestos compliance. Specialising in the identification, testing and monitoring of asbestos, we are an asbestos consultancy with expertise.

Environtec is committed to keeping your information private. To comply to Data Protection laws, we have to manage ‘your information’ (we mean any information about you that you or third parties provide) fairly, lawfully and transparently. This means you need to know how we will handle your information. You have the right to decide whether you want to give it to us in order that we may provide the product or service that you require.

  1. Type of Information collected

    a. What we collect

  • Full Name
  • Telephone Number
  • Company name
  • Email address
  • Payment/ Card details
  • IP address (can you confirm if we do)
  • Postal address
  • Job Title

We do not collect any special categories of personal data as defined under the GDPR. Our services are not aimed at children

      b. How we collect your personal data

We collect personal data in the following ways:

  • When you provide your contact details to us when requesting information about our services and training courses, either via the telephone, our online enquiry forms or face-to-face.
  • When you register to book one of our courses.
  • When you sign up for our email newsletters or to receive training offers and discounts
  • When you send us a message through the Request A Callback form.
  • Via openly available public sources ( e.g. company websites, Linkedln)

       c. Why

We may use your personal information for the following purposes:

Purpose

Lawful basis of processing

To fulfil a query, request for services and/or to administer our services

For the performance of a contract or agreement

To facilitate your attendance at one of our courses

For the performance of a contract or agreement

To maintain records of prospective, current and past clients and our suppliers

Our Legitimate Interests, which we have balanced with the interests of our clients, suppliers and business contacts

To solicit feedback from customers

Our Legitimate Interests, which we have balanced with the interests of our clients, suppliers and business contacts

To track your use of our websites. Please see our Cookie Notice below.

Our Legitimate Interests, which we have balanced with the interests of our clients, suppliers and business contacts

To send email newsletters to you

Your consent

3. Cookies

What is a cookie?

Cookies contain data that can be read by a web server in the domain that issued the cookie to you. They are stored locally on your device. Cookies can help us to know a little bit about you and your browsing experience on our website, which helps us to improve our site and to deliver a better user experience. That data often consists of a string of numbers and letters that uniquely identifies your computer, but may contain other information as well .

Cookies Categories

  1. Statistics Category  – help to understand how visitors interact with the website by collecting and reporting information anonymously

Cookie Name

Purpose

Expiry

Type

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.

2 years

HTTP

_gat

Used by Google Analytics to throttle request rate

Session

HTTP

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Session

HTTP

  1. Marketing Category  – used to track visitors across websites to display ads which are relevant and engaging

Cookie Name

Purpose

Expiry

Type

Collect

Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.

Pixel

Session

Impression.php/#

Used by Facebook to register impression on pages with the Facebook login button.

Pixel

Session

 

How to Control Cookies

Cookie information, with the exception of the necessary ones, will not be stored. You can at any time change or withdraw your consent from the Cookie Policy on our website.

  1. How the Personal Data is Used

Environtec Limited will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Environtec Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs .

  1. Reasons why the Personal data is shared

We may pass your personal data on to third-party service providers contracted to Environtec Limited in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Environtec Limited’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

DELTANET (Astute eLearning platform)

If you register for our online eLearning courses, you will provide some of your personal information to DeltaNet to make eLearning courses available to you, send you reminders to complete the eLearning, capture course completion data and produce managing reports.

https://www.delta-net.com/privacy-and-cookies

  1. Requesting access by the user to his personal data which is stored

    a. Environtec Limited accepts the following forms of ID when information on your personal data is requested:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from last 3 months)b. Environtec Limited at your request can confirm what information we hold about you and how it is processed. If Environtec Limited does hold personal data about you, you can request the following information:
  • Identity and the contact details of the person or organization that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Environtec Limited or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organization, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
  1. Support Data

If you contact us by filling our course enquiry or callback request form (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address and any other data you provide. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

  1. Payment data

If you make purchases, we collect certain data about your purchase (such as your name and post code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and post code. For security, Environtec does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

  1. Changes to our Privacy notice

We update/review our privacy notice regularly. This privacy notice was last updated on 21 May 2018

  1. Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Environtec Limited or how your complaint has been handled, you have the right to lodge a complaint directly with the Information Commissioner’s Office  and Environtec Limited’s data protection representatives Data Protection Officer / GDPR Owner at Environtec House, The Street, Hatfield Peverel, Chelmsford, CM3 2EJ.